+493020994893
Currency: Euro

Terms and Conditions

Converter-Shop.com (hereinafter the “Online Shop”) is operated by:

Mangrove GmbH
Elsenstr. 52
12059 Berlin
Germany
Phone: +493020994893
E-mail: sales@converter-shop.com
Commercial Register: HRB 127874 B Amtsgericht Berlin
VAT number: DE 272237118
WEEE-No.: DE 35814491

1. Introduction

All services provided by the Online Shop that you are using shall be governed exclusively on the basis of the Terms and Conditions written on this webpage in the version valid at the time of the respective contract conclusion. By using this website, you agree to accept all terms and conditions written in here. You must not use this Website if you disagree with any of the Terms and Conditions. Deviating regulations are only valid if they have been agreed between the Online Shop and you.

Orders and deliveries are generally possible in the countries that are currently selectable in the country selection of the Online Shop, if no legal regulations oppose this. If a delivery to another country is requested, the representatives of the Online Shop will try to help.

2. Placing an Order

2.1 The offers in the Online Shop constitute a non-binding invitation to you to order goods in the Online Shop.

2.1 By filling in the Order Form on the Online Shop website and clicking the “Submit Order” button, you are making a binding offer to purchase the products she or he has selected based on these Terms and Conditions.

2.3 The Online Shop confirms the receipt of the order immediately, at the latest 2 days after the placing of the order. The order confirmation doesn’t consitute an acceptance of the offer. The acceptance of the offer by the Online Shop is only constituted by the shipment of the ordered products by the Online Shop to you. Within five days you will receive a confirmation by e-mail that the product has been shipped. The acceptance of your offer by the Online Shop constitutes a sales contract.

2.4 The contractual communication between you and the Online Shop shall take place in German within Germany, and in German or English in all other countries.

2.5 Object of the agreement are the products ordered by you. Regarding the nature of the ordered products the product description on the website of the Online Shop and additionally § 434 paragraph 1 sentence 3 of the German Civil Code (BGB) shall apply.

3. Delivery

3.1 All items are immediately delivered when available in stock. Deliveries are possible in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and United Kingdom.

3.2 Should an item not be available at short notice, we will inform you about the expected delivery time. Upon definitive unavailability, already advance payments will be refunded immediately. Compensation for late or incomplete delivery is excluded, unless gross negligence.

3.3 If goods are delivered with obvious damage to the package or content, we ask you to make a claim immediately with the carrier / freight service and to refuse to accept the package. You have to contact us so that we can claim our rights against the carrier / freight service. Should you notice the damage / shipping damage to the goods after receipt, you can logging of the post office / carrier / freight service within 3 business days of discovery. Send us the logged form together with the goods, so that a replacement can follow. Of course your statutory rights as a customer’s warranty rights are not affected.

4. Packing and Shipping Costs

4.1 For deliveries within Germany and packaging costs, please refer to our shipping and payments page: https://converter-shop.com/shipping-payments/. Shipping costs are recognized and reported separately for each order.

4.2 The shipping and shipping costs for deliveries abroad, please also refer to our shipping and returns page. Partial deliveries are permissible.

4.3 If the delivery address given by you is incomplete or incorrect and additional costs arise out of the shipping, such as re-shipping costs, you will be charged for these additional expenses.

4.4 If you don’t pick up the package within the 7 days storage period of the carrier and the package is sent with costs back to us, you will be charged with these costs.

4.5 If you refuse to accept the delivery without any transport damage, and the parcel returns chargeable to us, you will be charged with the additional return costs.

4.6 All prices are gross prices in Euro, including VAT of 19%. The valid prices at the time of the order shall apply.

5. Payment, Reservation of Ownership

5.1 Payment for deliveries within Germany can be made in advance by bank transfer, credit card or PayPal. The payment for deliveries to other countries have to be made in advance. When paying by invoice, we reserve the right to require a deposit at higher order values.

5.2 The payment is made according to the chosen payment option in the order process according to the specified conditions. We reserve the right to exclude certain payment methods depending on the result of the verification of your data (identity and credit checks).

5.3 The purchase price has to be paid in accordance with the specified payment terms, which are sent you with the invoice or confirmation email. After the relevant payment period ended without a payment being made you are (without further explanation) in default. All payments must be made exclusively to the specified account. With bank transfers, the purpose stated in the invoice shall be indicated.

5.4 The delivered goods remain our property until full payment (Reservation of Ownership in accordance with § § 158, 449 German Civil Code [BGB]). In case of foreclosure you are obligated to inform the Online Shop immediately and hand over the necessary documents for an intervention; This shall also apply for infringements of any other kind in which a third party could have rights related to the products ordered.

6. Liability

6.1 The Online Shop is liable in cases of intent or gross negligence by the statutory provisions. The Online Shop is liable for slight negligence only to the provisions of the German Product Liability Act, or injury of life, body or health, or breach of essential contractual obligations. The claim for compensation for the negligent breach of fundamental contractual obligations is limited to the contract-typical, foreseeable damage if there is no liability for injury of life, body or health. The Online Shop is liable to the same extent for the negligence of agents and representatives.

6.2The provision of the preceding paragraph shall apply to damages in addition to performance, the damages instead of performance and the claim for wasted expenditure, irrespective of their legal basis, including liability for defects, delay or impossibility.

6.3The liability for data loss is limited to the recovery effort in the presence of a backup copy unless the data losses were caused by the Online Shop intentionally or negligently, any further liability is excluded.

7. Warranty

7.1 In the event of a defect product the Online Shop is entitled under warranty for first repair or replacement. In case of failure or inability to repair or replacement within a reasonable time, the customer is entitled to demand a reduction or conversion.

7.2 The warranty does not cover normal wear, abrasion, external influences or operator error.

7.3 Complaints about delivery, obvious defects, wrong deliveries, quantity variances and concealed defects must be reported in writing to us immediately after receipt of the goods, the assertion of the warranty claim is otherwise excluded. The performance has to be guaranteed to be sent with sufficient postage along with a copy of the invoice. Damage caused by improper or contrary to contract by the customer during installation, connection, operation or storage is no reason to make a claim against us.

7.4 The warranty begins with the delivery of the goods and is governed by the statutory provisions. The statutory limitation period for warranty claims is 24 months as consumers. For entrepreneurs it is twelve months from date of delivery.

8. Privacy Policy

The information you provide will be used by us to process your orders. All your data will be kept strictly confidential. A transfer of data to third parties (e.g. mailing services) made by us only in so far as this is necessary for order processing. The order information is encrypted and secured, but we assume no liability for the data security during transmission over the Internet (e.g. due to technical problems of the provider) or for any criminal access to files on our website. Access for the customer-login, which is transmitted to the customer at this shall be treated as strictly confidential by the customer, as we accept no responsibility for the use and application of these data. More information about privacy please see our privacy policy: https://converter-shop.com/privacy.

9. Copyright

The contents and works on these sites, created by the site operator, are subject to German copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of the copyright require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use as far as the content is not created by the website operator, the copyrights of third parties. In particular contents of third parties are marked as such. If you still be aware of copyright infringement, we ask for a hint. Upon notification of violations, we will remove the content immediately.

10. Alternative Dispute Resolution According to Art. 14 Sec. 1 ODR Regulation

For Consumers in the EU the European Commission has established an online platform for alternative dispute resolutions (https://ec.europa.eu/consumers/odr/main/) that provides for an out-of-court method to solve any dispute related to and stemming from online sale and service contracts. Hereby we declare that we are willing to participate in such Online Dispute Resolution.

11. Batteries

By selling products that contain batteries, the Online Shop is required by the German Battery Law (Batteriegesetz, BattG) to make you aware of the following:

It is prohibited in Germany to dispose of batteries and rechargeable batteries with normal household garbage. Used batteries and rechargeable batteries are by law required to be returned to adequate collecting points. Used batteries can contain harmful substances which, if not properly stored or disposed of, could damage the environment or your health. But batteries also contain important raw materials such as iron, zinc, manganese or nickel that can be reused after recycling.

You can return batteries and rechargeable batteries after use to us or at a collection point (many communities have municipal collection points) free of charge.

The crossed-out bin symbol shown below on batteries and other products containing batteries and rechargeable batteries means that batteries and rechargeable batteries should not be disposed of with the trash.

Batterie-Tonne

(Pb, Cd, Hg)

The letters under the symbol have the following meaning:

Pb: Battery contains lead.

Cd: Battery contains cadmium

Hg: Battery contains mercury

12. Final provisions

12.1 These terms and conditions shall governed exclusively by German law with exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The mandatory provisions of the country in which customers are consumers and have their habitual residence, remain untouched.

12.2 The place of jurisdiction for any dispute arising from the relationship governed by these terms and conditions shall be resolved in Berlin if the customer is a merchant, a corporate body under public law or a special fund under public law. Otherwise, the statutory legal venue applies.

12.3 Should individual provisions of the contract and these provisions be or become ineffective or contain a gap, the other provisions shall remain unaffected. The respective legal regulations take the place of the invalid provision or incomplete control.